It has taken multiple weeks to get a call back each time I’ve tried and each time they have some bullshit excuse to explain their shitty service, or you get a return email asking you to call customer service. My time is more valuable than their cheap prices.
Any chance this was during a panic?
I remember once I had to call 2x to get someone on the phone and the next time I got someone on the phone the first time.
I can't remember what they did the first time but the last issue was they sent me an lpk with a standard selector and it was supposed to be an ambi, she told me they would send it out right away. I never heard back from them by phone or email so I was expecting that I wouldn't get my part but it showed up in my mailbox in just a couple of days. But I read online all the time that they have shitty CS, maybe they go through phases, i dunno.
I did order a complete upper one time that was supposed to be less bcg and CH, UPS or whoever they used was pissing me off bc I had to sign for it and I was stuck at the house waiting on it. I had ordered a nice bcg and upgraded CH that morning and when the upper arrived, it had a bcg and CH in it. So they cost me a bunch of money bc the extra parts turned into an AR pistol lol